Shipping Policy
1. Introduction
BlaineWilson aims to provide our customers with a smooth and efficient shipping experience. This Shipping Policy outlines the terms and conditions for shipping orders placed through our website or mobile applications.
2. Shipping Methods
We offer various shipping methods to cater to your needs and preferences. The available shipping options and their estimated delivery times will be displayed during checkout. Please note that delivery times are estimates and may vary depending on your location and the shipping method chosen.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed during checkout before you complete your purchase.
4. Order Processing
Once your order is placed, we will process it as quickly as possible. The estimated processing time for your order will be displayed during checkout. Please note that this is the time it takes for us to prepare and ship your order, not the total delivery time.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order and estimated delivery date on the respective shipping company's website.
6. Delivery Delays
In some cases, delivery may be delayed due to factors beyond our control, such as weather conditions, customs clearance, or shipping company delays. We apologize for any inconvenience caused by such delays and will do our best to provide you with updates on the status of your order.
7. Customs and Import Duties
Please note that orders shipped to certain countries may be subject to customs and import duties, which are the responsibility of the recipient. We have no control over these charges and cannot predict their amount. It is recommended that you contact your local customs office for more information on any potential duties or taxes that may apply to your order.
8. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our Customer Service team immediately at info@blainewilson.com. We will work with the shipping company to investigate the issue and provide you with a solution as quickly as possible.
9. Shipping Restrictions
Please note that we may have shipping restrictions to certain countries or regions due to various reasons, including but not limited to customs regulations, shipping company policies, or legal restrictions. If you are unable to select your desired shipping destination during checkout, it may be due to one of these restrictions. In such cases, please contact our Customer Service team for assistance.
10. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact our Customer Service team at info@blainewilson.com. We are happy to assist you with any shipping inquiries.